How Pro Tapes® Empowers Employees to Give Back

Our Community Out-Reach & Empowerment (C.O.R.E) program encourages employees to make meaningful contributions to the communities they reside in, as well as the communities that Pro Tapes® operates in.

Through the Pro Tapes® C.O.R.E program, we engage our employees in company-sponsored initiatives that align our company’s core values with activities that give back to our community.

1. If an employee volunteers their own time, we will award them with Paid Time Off.  This way, an employee can participate in a cause near and dear to their heart.
2. Sometimes, you don’t have the time to volunteer. Monetary donations are a great alternative for supporting causes that mean something to you.  Pro Tapes® matches employee monetary donations, up to $500 annually.
3. Pro Tapes® organizes and participates in various local events (Back-to-School Supply drives, Adopt-a-Family Holiday events, etc.).  Most of our employees live near our facility, so it’s important for us to give back to these communities.

To learn more about the C.O.R.E. program, please visit here.

Careers at Pro Tapes®

If you are interested in working for a community-centric organization where you can make a difference, please reach out to us at hr@protapes.com.

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#1: Pro Tapes^® Focuses on People

At Pro Tapes & Specialties^® we pride ourselves for being in a “sticky” business. We’re at the core of finding solutions, adding value, and building relationships within the pressure sensitive tape industry.

Throughout our various departments, we center our goals and initiatives on employee and customer engagement. We believe both employees and customers come hand-in-hand. You must be continually improving upon both in order to provide excellent service.

Pro Tapes^® Customer Obsession Guides Our Employees

“If you’re not serving the customer, your job is to be serving someone who is.”

A banner with the above slogan hangs in our warehouse and production facility. It serves to remind our employees that even if they are not in a customer-facing position, their work ultimately is! We challenge our employees to think creatively and develop innovative solutions to make a product or process better.

It’s not the only quote we love to turn to for guidance! Take this one for another example:

“Customer Service is not a Department, It’s an Attitude”

This quote hangs near our Sales & Customer Service offices. It’s a daily reminder to approach every customer interaction by focusing on service, experience and satisfaction!

We’ve made substantial investments over the years to enhance our service to our customers. These investments include our Customer Relationship Management Software, implementation of Electronic Data Interchange, and Advance Shipment Notifications to our customers with tracking information.

Annually, we send out a customer satisfaction survey to measure five key areas: sales, communication, flexibility, delivery and quality. We communicate the results of this survey across departments, with improvement objectives and action items outlined.

Pro Tapes^® Invests in & Inspires Our Employees

Pro Tapes® is one of the best places to work because we invest in our employees. By giving our employees the resources to grow, we empower them to excel within their roles. We believe that investing in and empowering our employees ultimately leads to a better customer experience.

That is why Pro Tapes^® regularly provides our employees with opportunities to attend training programs and earn certificates. Here is a sampling of some of the training we provide across different departments:

• Forklift Re-Certification (every 2 years)
• CPR & First Aid Training (every 2-3 years)
• ESL Training
• Fire, Safety Training, Back Safety Training
• Time Management Training
• Performance Review Training
• Management Training
• ISO Auditor Training
• Customer Service Training
• Product Knowledge Training
• Accelerated Process Improvement Training
• Microsoft Certifications
• Product Management Certification
• Google Analytics and AdWords Trainings
• Other Computer Skills & Software Training, such as: email Etiquette, Microsoft Dynamics 365 CRM, Windows, Microsoft Office, SAGE 500 ERP, etc.

#2: Leadership that Promotes Communication, Innovation and Quality

Pro Tapes^® is one of the best places to work because our leadership promotes a high quality working environment. Our goal is to build relationships, aim for strategic growth, and continually improve on quality and manufacturing efficiencies.

Quarterly, our leadership hosts Town Hall meetings. During these meetings, they provide transparent communication to all employees on company news, enhancements and financials. They encourage employees to ask questions and openly share any suggestions for improvements.

Pro Tapes^® leadership has also developed a team that meets quarterly to develop, plan and promote building, equipment, workplace and fire safety, and disaster recovery.

During the COVID-19 pandemic, Pro Tapes^® leadership founded a Small Business Advisory Network. This advisory network helped connect small businesses to sources of information to help them safely and quickly recover from the economic impact of the shutdown.

#3: Emphasis on Community & Giving

Pro Tapes^® is one of the best places to work because of our C.O.R.E Caring program. Through this program, employees can make meaningful contributions to the communities that Pro Tapes^® and its employees reside in.

The Pro Tapes^® C.O.R.E. Caring Program was founded in 2014. Like a “core” that provides the strong center for a roll of tape, our “C.O.R.E.” stands for the values of Community, Out-Reach, Responsibility and Empowerment within our business.

Our C.O.R.E Caring program allows us to engage our employees in company-sponsored initiatives that align our company’s core values with activities that improve and enrich our community.

Through this program, we also commit to a culture of being friendly to the environment and maintaining the highest corporate citizenship standard. We aim to protect the health and safety of our employees while also positively impacting community in which we operate. We also maintain a strong sense of social responsibility through our financial support of and active involvement in many local charitable organizations.

At Pro Tapes^® I’m challenged every day to work smarter and be a valued part of a successful team. I’m not just a number on a piece of paper; here at Pro^® I have the opportunity to make a real impact on our organization!

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Here are 4 reasons why ProTapes is committed to being a community minded business:

1. Boost Employee Morale

Employees who know they are a part of an organization that not only cares about them as individuals, but cares about the communities they live in, the schools their children attend and the playgrounds their children play in, not only enjoy a greater peace of mind, but also a great sense of pride in the company they work for. At ProTapes our average tenure of employment is well beyond that of our industry standard, due in large part to our employees great sense of loyalty to a company that treats them and their community with respect and support.

2. Building Connections and Networking

Participation in various philanthropic initiatives helps to build a broader network of contacts within the business community, creating opportunities to find new customers and new suppliers. People and companies that mutually participate in philanthropic organizations tend to build a mutual trust and respect for one another, which are essential factors for doing business with one another. Protapes will also look to broaden our relationships with other companies that support the same charitable causes that we support, often times these broader relationships lead to new mutually beneficial business opportunities.

3. Builds Respect for Your Brand and a Positive Image for Your Company

Companies that contribute to the greater good of the community, earn the respect and trust of the people who live within those communities, and often times these very same people are decision makers and leaders of various companies in and around the same community. ProTapes has earned a sterling reputation within our community and has benefited by building a strong level of trust and respect with many key members of the communities we support, who have now also become our valued customers.

4. Customers Prefer Socially Responsible Companies

If given the choice of purchasing the same goods or services from a company that is social responsible or from one who has little to no investment within the community, consumers will choose to do business with socially active companies nearly 85% of the time. ProTapes decision to be a responsible corporate citizen wasn’t driven by our desire to find new customers, but there is no question that our community activities have certainly helped gain new customers who respect and appreciate what we do for our community.

Featured Examples

Minding Our Business Program for at-risk youth in Trenton

Pro Tapes® is proud to announce third annual sponsorship of Minding Our Business (M.O.B), which provides at risk elementary aged school children with an opportunity to … read more

Salvation Army of New Brunswick

Pro Tapes® has been partnered with the Salvation Army of New Brunswick since 2014. We donate, fundraise and volunteer for various events annually, some of which include: Summer Day Camps, read more…

Wheeler’s for the Wounded & Heroes on the Water, NJ Chapters

Wheeler’s for the Wounded is a nationwide charitable organization that provides a therapeutic day of off road trail rides for our country’s military veterans. Heroes on the Water is also an organization that helps the warriors relax, rehabilitate and reintegrate through kayak fishing and the outdoors read more

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For more information on Minding our Business and what they are doing for future entrepreneurs visit http://minding-our-business.com/

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